Privacy Policy
Last updated: August 30, 2026
USClockandSign.com respects the privacy of our customers and website visitors. This Privacy Policy explains the types of information we may collect when you visit USClockandSign.com, create an account, place an order, apply for a wholesale account, submit custom artwork or information, subscribe to communications, or otherwise interact with our website.
USClockandSign.com is operated by Collectable Sign and Clock LLC.
By using USClockandSign.com, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Company or organization name
- Billing and shipping address
- Email address
- Telephone number
- Account and login information
- Order and purchase information
- Information submitted through contact forms
- Newsletter or email subscription information
- Product reviews or other information you submit
- Custom artwork, photographs, logos, text, instructions or other materials submitted for custom or personalized products
- Wholesale account application information
- Resale certificates or other business documentation submitted as part of a wholesale application
Payment information may be processed through our payment-processing providers. USClockandSign.com does not use payment information for purposes unrelated to processing and administering your transactions.
Information Collected Automatically
When you visit USClockandSign.com, certain information may be collected automatically through cookies, server logs, analytics technologies and similar tools.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Products viewed
- Referring website
- Date and time of visits
- Shopping-cart activity
- General website usage and interaction information
This information may be used to operate the website, improve website performance, understand how visitors use the site, maintain security, and improve our products and customer experience.
How We Use Information
USClockandSign.com may use information we collect to:
- Process and fulfill orders
- Process payments
- Ship products
- Communicate regarding orders
- Create and maintain customer accounts
- Review and administer wholesale account applications
- Assign approved wholesale customers to appropriate pricing groups
- Verify resale or business information when necessary
- Provide wholesale pricing and wholesale-only products to authorized customers
- Develop and manufacture custom or personalized products
- Communicate regarding artwork, proofs, approvals and custom orders
- Provide customer service
- Process returns, warranty claims and Return Merchandise Authorizations
- Maintain records of customer transactions
- Improve our website, products and services
- Prevent fraud, misuse and unauthorized access
- Comply with legal, tax and regulatory requirements
- Send marketing or promotional communications when permitted
Retail and Wholesale Accounts
USClockandSign.com serves both retail and wholesale customers.
Wholesale customers may be required to submit additional business information, including company information and resale documentation, so that USClockandSign.com can review and approve wholesale status.
Approved wholesale customers may receive access to products, pricing and website features that are not available to retail customers.
Information submitted as part of a wholesale application is used to evaluate, establish and administer the wholesale relationship.
Custom and Personalized Products
Customers requesting custom or personalized products may provide photographs, artwork, logos, names, text, business information or other materials necessary to develop the requested product.
USClockandSign.com may retain information and approved artwork associated with a custom order as reasonably necessary to manufacture the order, maintain business and order records, provide customer service, and facilitate future reorders.
Certain wholesale customers may have customer-specific products or artwork associated with their account. Where such features are provided, access may be restricted to authorized customer accounts.
Cookies and Similar Technologies
USClockandSign.com may use cookies and similar technologies necessary to operate website features such as:
- Customer login
- Shopping carts
- Checkout
- Account preferences
- Website security
- Website analytics
- Site performance
Some third-party services used by the website may also place or use cookies according to their own privacy policies.
Your browser may allow you to block or delete cookies. Disabling certain cookies may prevent some website features, including shopping-cart, account or checkout functions, from operating properly.
Sharing of Information
USClockandSign.com does not sell or rent customer lists or personal information to third parties for their independent marketing purposes.
We may share information with service providers when reasonably necessary to operate our business and provide services to you.
These service providers may include companies involved in:
- Payment processing
- Website hosting
- Ecommerce and website operation
- Shipping and delivery
- Email communications
- Website analytics
- Security and fraud prevention
- Professional, accounting or technical services
These companies may receive information only as reasonably necessary to perform services associated with our business.
We may also disclose information when required by law, legal process or government request, or when reasonably necessary to protect the rights, property, security or safety of USClockandSign.com, our customers or others.
Payment Security
Online transactions may be processed through third-party payment processors using secure technologies.
USClockandSign.com takes reasonable administrative and technical measures intended to protect customer information. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Customers are responsible for maintaining the confidentiality of their account passwords and should notify USClockandSign.com if they believe their account has been accessed without authorization.
Email and Marketing Communications
Customers may receive transactional communications relating to orders, accounts, wholesale applications, custom products, returns, warranties or other business matters.
Customers who subscribe to newsletters or promotional communications may also receive information about new products, special offers and other USClockandSign.com news.
Marketing emails will provide a method to unsubscribe where required.
Unsubscribing from marketing communications does not prevent USClockandSign.com from sending communications necessary to administer an order, account or other existing business relationship.
Children’s Privacy
USClockandSign.com is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete the information.
Links to Other Websites
USClockandSign.com may contain links to websites operated by third parties.
USClockandSign.com is not responsible for the privacy practices, security or content of third-party websites. We encourage users to review the privacy policies of websites they visit.
Data Retention
USClockandSign.com may retain customer, order, wholesale, custom-artwork and transaction information for as long as reasonably necessary for legitimate business purposes, including order fulfillment, customer service, reorders, warranty administration, accounting, tax, fraud prevention and legal compliance.
Information that is no longer reasonably necessary may be deleted or anonymized when appropriate.
Privacy Requests
Depending upon applicable law and your place of residence, you may have certain rights regarding personal information maintained about you.
You may contact USClockandSign.com to request information about personal information associated with your account or to request correction or deletion where applicable.
Certain information may need to be retained for legitimate business, accounting, tax, warranty, fraud-prevention or legal purposes.
Changes to This Privacy Policy
USClockandSign.com may update this Privacy Policy from time to time to reflect changes in our website, products, services, business practices or legal requirements.
The current version will be posted on USClockandSign.com with the date of the most recent update.
Contact Us
Questions or concerns regarding this Privacy Policy may be directed to:
USClockandSign.com
550 W. Baseline Rd. Suite 102-188
Mesa, AZ 85210
Phone: 480-755-7497
Email: Sales@USClockAndSign.com